Refund Policy Customer satisfaction is our #1 priority
We stand behind every product we make. If you're not happy with your purchase, we want to make it right.
Our 60-Day Guarantee
You can return any eligible order within 60 days of receiving it for a full refund on the product price. Just reach out to our customer support team to get started — we'll walk you through the process.
Subscription Orders
If you're on a subscription, our refund guarantee applies to your first order only. Subsequent subscription shipments are not eligible for refunds, but you can cancel or pause your subscription at any time from your account — or by contacting us — to avoid future charges.
Shipping Fees
Outbound shipping from your original order is non-refundable.
Return shipping is the responsibility of the customer.
How to Start a Return
Contact our customer support team before sending anything back. We'll provide return instructions and make sure your refund is processed quickly once we receive your return.
Phone: (855) 692-3784
Email: care@mybestheart.com
Refund Timing
Once we receive your return, refunds are typically processed within 5-10 business days and posted to your original payment method. Depending on your bank, it may take a few additional days to appear on your statement.